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Download everything your company has in Konverge as spreadsheets and files, close a workspace you own, or delete your own account.

[Draft]

Draft: this article is still being written. The outline below is accurate to how Konverge works today, but the step-by-step detail is not finished. For help with this now, email support.

Who can do it
Export: people with Export (owners, admins and managers by default). Closing a company: the owner. Deleting an account: anyone, for their own account.
Where
Export is on the web. Account deletion is by email to support@getkonverge.com until the phone apps are out.
Status
Draft
On this page
  1. 01What this article will cover
  2. 02In the meantime

This article is still being written. Here is what it will cover, so you know what Konverge does today.

What this article will cover

  • Settings → Export data on the web: a spreadsheet (CSV) for every register and the document files, in one ZIP, built in your browser.
  • Export works even when the workspace is read-only.
  • Closing a workspace you own, and what happens to your team’s access.
  • Deleting your account: what’s deleted, and what stays as your company’s business record. The web app can’t delete an account that is, or has been, part of a company, and the phone apps (Settings → Account → Delete Account) aren’t out yet, so for now email support@getkonverge.com from the address or with the phone number on your account.
  • Deleting the account of a company’s owner deletes that company for everyone: export first.
  • How long deletion takes, including backups (within 30 days).

In the meantime

The account deletion page has the full details today.

If you need a hand now, email support@getkonverge.com and we’ll walk you through it.

Read next

Support

Still stuck?

Email us and say which company and project, what you expected and what happened. A screenshot helps. We reply by the next business day, UK time. Never send us a sign-in code.