These terms govern use of the Konverge mobile application and website (“the Service”) provided by Konverge (“we”, “us”). By using the Service you agree to them. If you use Konverge inside a company workspace, the company that owns that workspace may also have a separate agreement with us that takes precedence for its data and billing.
1. The Service
Konverge provides construction project management tools: document and drawing management, field operations records, messaging, financial records, and AI-assisted features. Some features are marked early access: they are functional but still maturing, and carry best-effort support. During the beta period the entire Service is provided on an early-access basis.
2. Accounts
You sign in with your phone number. You are responsible for keeping your device secure. Workspace owners and admins control member roles and permissions; removing a member revokes their access but does not delete the business records they created, which belong to the workspace.
3. Your content
Your company’s project data remains your company’s. You grant us the rights needed to host, process, back up, and display it in order to run the Service, nothing more. We do not use your content to train AI models.
4. Acceptable use
Do not use the Service to store or share unlawful content, infringe others’ rights, harass others, probe or disrupt the Service’s security, or resell access. We may suspend accounts that do. Content reported through the in-app reporting tools is reviewed and may be removed; repeat or serious abuse leads to account termination.
5. AI features
AI outputs are suggestions generated by a machine and can be wrong. Nothing the AI drafts becomes a project record until a person confirms it. Do not treat AI output as professional, legal, or safety advice; verify anything that matters on site.
6. Availability and support
We aim for high availability but the Service is provided “as is” without uptime guarantees during beta and early access. Support is by email (support@getkonverge.com) with responses on the next business day in normal circumstances.
7. Fees
Pilot programme use is free for the agreed pilot term. Paid subscription terms, tiers, and trial mechanics will be published before public launch; continued use after your trial or agreed term requires an active subscription.
8. Liability
Nothing in these terms limits liability that cannot be limited by law. Otherwise, we are not liable for indirect or consequential losses, loss of profit, or loss of data caused by events outside our reasonable control, and our total liability in any 12-month period is limited to the fees paid for the Service in that period (or £100 if you have paid none). The Service supports your record-keeping but does not replace your legal obligations, including statutory building-safety duties.
9. Termination
You may stop using the Service and delete your account at any time. Workspace owners can export their data and close their workspace. We may terminate accounts for material breach of these terms with notice where practicable.
10. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except where mandatory consumer law in your country provides otherwise.